At Arteum, we are committed to protecting your personal data. Customer information helps us to personalise and to improve your experience when visiting We use the information that you provide us only for: processing your orders, delivering products and processing payments and to communicate with you regarding your orders, products, services and special offers. For more details, read our commitments regarding protection of your personal data.

What types of information are we collecting?

Informations that you communicate to us:
We collect and register all the information that you communicate to us via our Website. You can choose to not share certain information; this decision will result in you missing offers or services from us. We use information that you communicate to answer your requests, to personalise your future purchases, to improve our selections and to communicate with you.

Informations collected automatically:
Every time you get in touch with us, we receive and we register certain types of information. We use 'cookies'. As soon as you reach the site, your browser supplies us with certain information. 'Cookies' are alphanumeric identifiers which we transfer to your hard drive via your Internet browser.
They allow our system to recognise your browser and to propose you a personalized service (E.g. preservation of your shopping cart or wishlist).

Does the online shop share the information which it receives?

We share this information with third parties only in the following cases:

Affiliated companies:
We share this information with the subsidiaries which Arteum controls and which conform to the present policy or apply rules to protect our customers as those mentioned in the present policy, according to what is described below in the present section and for the purposes set out in this data protection policy.

Affiliated partners whom we do not control:
We work in close collaboration with independent companies which conform to the present policy or apply rules to protect our customers as those mentioned in the present policy, according to what is described below in the present section and for the purposes set out in this data protection policy.

Thirds service provider :
We resort to other companies' services or of independent people so that they supply for our account certain services. For example: the treatment of the orders, the expedition of products, sending of courier or e-mail, the management of our customer databases, the analysis of our databases, services in marketing, the supply of search results and links (including paying links and listing), the treatment of credit card payments and customer services.
These providers have access to the personal information necessary for the execution of their services but they are not authorised to use them in other purposes. Furthermore, they have to handle this information in accordance with the present policy and in application of the French laws on the personal information.

Special offers:
Subject to your agreement given in 'Your Account', we can send offers occasionally to certain categories of Arteum's customers for other companies. In this case, we communicate with these companies neither your name nor your address. If you do not wish to receive any further offers, you can easily and at any time modify your preferences by returning to 'Your Account'.

Transfer of companies or activities:
As part as the development of our activities, we and/or other companies controlled by Arteum, can be bought/sold or acquire all or part of companies, subsidiaries, or business segments such as stores. On the occasion of such transactions, information concerning the customers are generally a part of the transferred properties, being specified that the commitments of the policy of the protection of information remain. In this case, where Arteum or one of its substantial parts would be acquired, information concerning customers would naturally be passed on to the buyer.

Protection of and third parties:
We reveal the contents of customer's accounts and any other personal information when we are legally obliged to or if this disclosure is necessary to execute and apply our general terms of sale or any other agreement which we concluded with you.

With your agreement:
In all other cases, you would be warned if your information were transmitted to third parties and you would have the option of giving your agreement.

Is my personal informations protected?

We work at protecting your personal information during transfers and the use of SSL software (Secure Sockets Layer Software) The confirmation of an order, we reveal only the last four figures of your bank card. We transmit all of the number on the bank card during the processing of an order.

We maintain physical, electronic security measures and procedures with regards to the collections, the preservation and the communication of customers' personal information. Our procedures of security could bring us to ask you for a justification of your identity before we can communicate to you your personal information. It is important to protect you against the unauthorised access to your password and to your computer. If you share a computer, you have to disconnect after every use.

Your consent:
By using our website, you agree to the collection and the use of these data by Arteum. If we decide to change the terms of this commitment, we shall indicate these changes on this page so that you are always aware about information which we collect, in the way that we use them and the conditions in which we transmit them.